Welcome to Inniva. We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and use our services. By accessing our site, you agree to the terms of this policy.

Information We Collect

We collect various types of information to provide and improve our services. This includes:

  • Personal Information: When you create an account, make a purchase, or contact us, we collect personal details such as your name, email address, shipping address, and payment information.
  • Order Information: Details of the products you purchase, including the transaction history and delivery details.
  • Technical Information: Information about your device, IP address, browser type, and usage patterns to enhance your experience on our site.

How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process your purchases and manage your orders.
  • Customer Support: To respond to your inquiries, provide support, and improve our services.
  • Marketing: To send you promotional emails and updates about our products, if you have opted in to receive such communications.
  • Improvement: To analyze site usage and enhance your experience by understanding user behavior and preferences.
  • Legal Compliance: To comply with legal obligations and protect the rights and safety of our company and users.

Data Protection and Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encryption: Using secure socket layer (SSL) technology to encrypt sensitive data during transmission.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Audits: Conducting regular security audits to ensure our data protection practices are up-to-date.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and gather data on how you interact with our site. Cookies help us:

  • Personalize Content: Tailor content and advertisements to your interests.
  • Analyze Usage: Track website performance and user behavior to make enhancements.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our site.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: With third-party vendors who assist us in processing payments, delivering products, or performing other services on our behalf.
  • Legal Requirements: If required by law or to protect our rights, privacy, safety, or property, or that of our users.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data that we hold.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to certain conditions.
  • Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

Email: support@inniva.in
Address: Inniva, 301/A, Avalon Business Hub, Aamba Talavadi, Priya Park Society, Katargam, Surat, Gujarat 395004

Thank you for trusting Inniva with your personal information. We are committed to ensuring your privacy and security.